13 years ago, United Way launched 2-1-1, a community helpline and website. Trained professionals connect callers to health and human services in their community.
Here are some quick facts about United Way 2-1-1
- Who does 2-1-1 help?
- Anyone who needs help! It helps people in Iowa and around the country access a variety of local resources:
- Locally: Partners with nonprofit organizations
and is a communication hub for emergencies
- Regionally: Supports 42 counties and 13 United Ways
- Statewide: Five Iowa call centers that support the entire state
- Nationally: Supports 93.5% of the United States
- How many people does it help?
This past fiscal year, 2-1-1 received 29,337 calls and 29,503 web searches and served nearly 60,000 individuals.
- Why do people call?
- Income, housing, and utilities support
- To schedule a free tax preparation appointment with VITA
- Physical and mental health
- Employment support
- Assistance for older adults and people with disabilities
- Assistance during natural disasters, like the floods in 2008 and 2016
- Why should I call?
- 2-1-1 is easy to use
- It’s free to call
- It is completely confidential
- You can call 24/7
- They have multilingual assistance available
Whether in times of personal uncertainty or natural disaster, 2-1-1 is here for our community.
Get connected to a database of more than 4,200 resources:
- Call 2-1-1 or 1-866-469-2211
- Visit 211iowa.org
- Text your zip code to 898211